Facility Excellence Since 1981. Ready Now.
KSI operates as an integrated facility operations partner, bringing structure, oversight, and accountability to complex environments.
Why KSIProtecting Assets, Prioritizing People.
KSI has managed complex facility environments since 1981, growing from a family-run operation in Toronto into an integrated facility operations partner serving clients across Canada and the United States. Through four decades, ownership has stayed in the family and accountability has stayed with us.
Most providers coordinate work through separate vendors, fragmented standards, and disconnected reporting. KSI operates as a single accountable structure. Oversight, execution, systems, and optimization run through one framework, supported by ISO-aligned processes and KORi, our proprietary system of record. Every request, work order, and asset is tracked from intake through completion.
The result is one point of contact, one set of standards, and direct access to real-time performance data. That is the difference between hiring a vendor and gaining an operating partner.
Services & IndustriesServicing Canada and the United States. Full range of urgent repairs and routine maintenance. Licensed, bonded, insured, ISO certified.
Services Offered
Comprehensive facility maintenance, asset management, and on-demand building services tailored to commercial, industrial, institutional, municipal, and multi-site portfolios.
Integrated Facility Management
Asset Management
General Maintenance & Handyman Services
Emergency Response (Fire, Flood & Water Damage)
Plumbing, Electrical & HVAC Services
Grounds Maintenance, Landscaping & Snow Management
Custodial & Janitorial Services
Painting & Building Improvements
Preventative Maintenance Programs
Specialty & Project Services
Industries Supported
KSI teams draw on more than four decades of managing complex facility environments. That history, combined with structured processes and continuous review, lets us apply proven approaches and lessons learned to develop solutions built around each client's operation rather than a generic template.
Manufacturing & Industrial
Utilities & Critical Infrastructure
Rail & Transportation
Municipal & Public Sector
Commercial Office Facilities
Commercial Real Estate & Property Management
Healthcare & Institutional
Residential & Multi-Site Portfolios
Certified Quality & No-Hassle
We are licensed, bonded, insured, and ISO certified. Ongoing analysis to identify gaps, improve performance, and reinforce operational discipline that will save your assets while providing cleaner, safer and healthier working environments for our clients.
ISO 9001, 14001, 45001 certification
Fast dispatch, real-time updates, quality technicians
No long-term commitments
Full performance metrics reports via client portal
Transparency in pricing
Comprehensive solutions that protect and maintain your assets
Our goal is to help clients operate safer, more efficient, and better-performing facilities through proactive maintenance, responsive service, and disciplined operational management.
Supported by our ISO-certified Integrated Management System, including ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Occupational Health & Safety), and ISO 55001 (Asset Management), we deliver consistent, measurable results through standardized processes, continual improvement, and technology-driven quality assurance.
In our clients’ words
“We have experienced firsthand the level of responsiveness and quality of service KSI promises is exactly what they deliver – overpromising and under-delivering is not their style. We’re happy to be back (and my headaches have disappeared).”
— Rick Witkowski, Business Unit Manager, Decoma International“KSI earned the right to service all of our Ontario facilities (some 84 buildings). We rely on KSI’s team to ensure our facilities shine, particularly when we host special events and VIPs. We trust that when we need something done, it gets done well. Thank you, KSI, for the work you do to make us look good everyday!”
— Steve Stotz, Senior Regional Manager, Facility Management, CN“KSI has been a reliable and trusted partner to our organization. Their team is responsive, dependable, and consistently follows through on their commitments. We appreciate their professionalism and the peace of mind that comes from knowing we can count on them.”
— Mike Kelly, Manager, Technical Services, KSR International
The Process
Step 1 - Inquiry
Submit a request online, by phone, or through KORi. We capture the scope, site, and urgency in a single intake so nothing gets lost between you and the team.
Step 2 - Consultation
A KSI specialist confirms the work, assesses the requirement, and returns transparent pricing. No long-term commitment required to get started.
Step 3 - Service Delivery
Dispatch assigns and tracks the work order through completion, with real-time status updates while our technicians handle the job to standard.
Step 4 - Full Report
Every request, action, and asset is recorded in KORi and translated into clear reporting, so you see exactly what was done and what it means for your assets.
KSI in NumbersExceptional service, industry-leading results
40+
Years of Facility Services Experience
ISO Certified
9001, 14001, 45001, 55001
24/7/365
Emergency Response & National Dispatch
Integrated
Facility Maintenance, Asset Management, Building Services
Frequently Asked Questions
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KSI provides integrated facility management across the following core service areas, all under one provider:
Integrated Facility Management
Asset Management
General Maintenance & Handyman Services
Emergency Response (Fire, Flood & Water Damage)
Plumbing, Electrical & HVAC Services
Grounds Maintenance, Landscaping & Snow Management
Custodial & Janitorial Services
Painting & Building Improvements
Preventative Maintenance Programs
Specialty & Project Services
These are available as ongoing preventative maintenance programs or as ad hoc, on-demand service for one-time and urgent needs, so a single provider covers both routine upkeep and emergency repairs across your facility or portfolio.
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You can request a quote or a facility assessment directly through the website. KSI reviews your facility, scope, and service needs, then provides a tailored proposal. This works for both ongoing programs and one-time requests.
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Both. KSI offers ongoing facility management programs and ad hoc, on-demand service for one-time or as-needed work, so you are not forced into a contract for a single repair.
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Pricing is scoped to your facility, service mix, and frequency rather than a flat rate, which keeps it competitive and aligned to what you actually need. Request a quote for a specific estimate.
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KSI provides services throughout Canada and the United States. This supports clients with single sites or facilities spread across multiple provinces and states.
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Yes. KSI is built to manage multi-site portfolios under one integrated provider, with consistent standards and reporting across locations.
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Yes, KSI is fully licensed, bonded, and insured, and maintains ISO 9001, ISO 14001, ISO 45001, ISO 55001, and ISO 31000 certifications.
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Health and safety is governed by KSI's ISO 45001 framework and site-specific safety guidance, with compliance maintained across all service delivery. This is a core requirement for procurement and critical infrastructure clients.
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KSI provides meaningful reporting and client visibility into service delivery, work requests, and quality control through its operational reporting system.
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KSI uses a structured transition process to take over service delivery with minimal disruption, ensuring standards and site requirements are met from day one.
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KSI's differentiators are its people, structured processes, clear ownership and accountability, and strong client visibility through reporting, all while remaining competitively priced. The model is one integrated provider for routine and on-demand needs rather than multiple single-trade vendors.
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Yes. KSI provides a single point of contact across all trades and services, so you are not coordinating separate vendors for each issue.
Request an estimate.
Reach out to discuss your facility needs or request service. Whether it is a single urgent repair or full facility operations, a KSI specialist will respond promptly to scope the work and get the right team in place. For active clients, our dispatch and emergency line operates 24/7.
Corporate Office Address
302 – 30 Leek Crescent Richmond Hill, Ontario L4B 4N8
Phone
Toll Free: 1-888-638-5587 (all offices)
Toronto: 416-638-5587
24/7 Emergency Service: 1-888-638-5587